Advanced Staff Training
Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.
Advanced Safety Protocols – Fresno, CA
Your Smile is
in Safe Hands
COVID-19 has caused a shift in priorities in dental offices across the nation, making the health and safety of their staff and patients even more important. In addition to the extensive precautions we were already taking to protect you and your family, we have added a number of steps to our safety protocol, with the goal of creating an environment where you can enjoy peace-of-mind in addition to the high quality dentistry that you have already come to expect from us. We welcome the chance to answer your questions and concerns, so feel free to call us today.
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Daily Health Checks of Our Team
No contact temperature checks and a quick set of questions will ensure our team is ready, willing and able to provide safe dental care – every day.
No Handshakes or Hugs
We truly do love our patients. However, we will save our hearty welcomes and goodbyes for a later date when things are "back to normal".
No Dental Office Tours
We enjoy starting every new patient visit by showing off our amazing dental office. These tours will have to wait for your next visit.
Anti-Microbial Rinse
In addition to brushing and flossing before your visit, we will provide an Oracare solution to rinse in your mouth for 60 seconds and reduce bacteria.
Sequenced Patient Scheduling
Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.
Pre-Screening of Every Patient
A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our dental office.
Expanded Patient Appointments
In an effort to save you time and multiple exposures, we are offering extended appointments. This allows us to do more dentistry in a single visit.
Family Friendly Scheduling
We are now able to see up to 6 family members during the same visit. It is almost like your own, private dental experience.
Social Distancing in Place
Fewer chairs in our reception area and outside, as well as helpful signs in our treatment area make 6’ spacing a practical reality.
Cleaning After Every Appointment
We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.
Deep Cleaning Every Evening
Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.
CDC-Approved Instrument Sterilization
This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.
N95 & ASTM Level 3 Masks
The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind masks at all times.
Front Desk Masks
Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!
Disposable, Protective Coats
When appropriate, our team will utilize another layer of protection to minimize the spread or absorption of airborne particles.
No Magazines or Activities
This may make our reception area a little less exciting, but it makes it much safer as well.
Installed Clear Barriers
Hard plastic guards have been placed strategically throughout the dental office – and are cleaned regularly – to help block the movement of airborne particles.